Parking Operations Customer Service Survey

We want your input! Use this form to send your comments to Parking Operation Staff. If you would rather speak to us in person, please call us at (519) 741-2200 ext.7151, send us an e-mail or drop by to see us on the 5th floor of City Hall at 200 King Street West.


Please note: * indicates that the field is mandatory



SECTION 1: GENERAL QUESTIONS

Which City parking facility do you usually park in?* 







How long do you usually park?*
 







How often do you park downtown?*
 





SECTION 2: PHYSICAL CONDITIONS

How did we meet your expectations?
Ease of access from the street
 
Visibility of entrance from street


Visibility of signage
  
Cleanliness
  
Snow maintenance
  
Pavement markings
  
Lighting levels
  
PARKING GARAGES ONLY:
Do you find the instructions for using the automated equipment:



Comments/Suggestions:


Have you ever pressed the "help" button for assitance?


If "yes", how did we meet your expectations?
  
If we did not meet your expectations, please explain why.




SECTION 3: OVERALL COMMENTS

How can we improve your parking experience in the downtown?


Overall, do you feel you're getting value at City of Kitchener parking facilities?*
 

Name (optional)


e-mail (optional)


Phone (optional)